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Shipping Information

We strive to get your order to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

Processing Time

Retail Orders in Kenya: Orders are processed and shipped within 24 hours.

Bulk Orders: The lead time for bulk orders ranges from two weeks to one month once the order has been confirmed. More details on the shipping are provided upon enquiry.

*Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping with the support of Unicon Logistics Co. Ltd. International orders are shipped twice a week, every Monday and Friday.

Please note that international orders may be subject to additional customs fees or import duties. These charges are the responsibility of the customer and are not included in the shipping cost. Check with your country’s customs office to determine what these additional costs will be prior to purchasing.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through our carrier’s website.

Shipping delays

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as carrier delays, weather conditions, or customs processing for international orders. Additionally, shipping may be delayed due to national holidays.

If you have any questions or concerns about your order, please contact our team at sales@dev.zuricode.com

For any questions about our shipping policy, please get in touch with our team at sales@dev.zuricode.com

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